Sign in
T

TrustyFinance — Reviews & Ratings

3.43.4 Average
Based on 8 reviews

TrustyFinance is a digital banking and investment app available in Germany, France, and Spain.

Claim this business

What customers say

3.4 Averagebased on 8 reviews

TrustyFinance receives mixed feedback, with users praising its clean interface and responsive support, but reporting friction around account verification and occasional service delays. Core banking functions work well for everyday use, though some customers have experienced frustration with security holds and fee changes.

What people praise
  • Fast, intuitive mobile app
  • Quick customer support response
  • Competitive currency exchange rates
  • Fee-free ATM withdrawals
Worth knowing
  • Account verification can take several weeks for some users
  • Security holds occasionally occur with unclear timelines
  • Investment features are limited compared to competitors
  • Subscription fees have increased over time

AI-summarized from real customer reviews. Updates as new reviews arrive.

Editor's note· This is a platform-curated summary by Compasly Editorial, not a user review.

TrustyFinance is regulated by BaFin (DE) and AMF (FR). Reviews on finance platforms tend to be polarized — bear that in mind.

Rating breakdown

3.4
Based on 8 reviews
3.4 Average
5 ★
38%
4 ★
13%
3 ★
13%
2 ★
25%
1 ★
13%
Share:

Reviews (8)

8 · Based on 8 reviews
A
AnonymousVerified

Cleanest banking app I've used

Switched from a major bank. Setup took 8 minutes. Transfers settle in seconds.

A
Anonymous

Account frozen with no explanation

They froze my account citing "security review" and took 11 days to release. Lost money on missed transfers.

A
AnonymousVerified

Solid for everyday use

I use it as my main account. Card works abroad, ATM withdrawals are fee-free.

A
Anonymous

KYC took 3 weeks

Verification dragged on for 3 weeks. Same documents I provide everywhere.

A
Anonymous

Хорошая комиссия за обмен

EUR↔USD по близкому к межбанковскому курсу. Перевёл $5k без проблем.

A
Anonymous

Investitionsfunktionen begrenzt

Banking ist OK, aber die Investment-Sektion ist sehr eingeschränkt im Vergleich zu Trade Republic.

A
Anonymous

Customer support actually helps

Got a real human in chat within 4 minutes. Resolved my issue in one session.

A
Anonymous

Fees crept up

Started free, now charges €4.99/month for the same features. Bait and switch.

Quick answers

Questions & answers

Sign in to ask a question or post an answer.

No questions yet. Be the first to ask.